Terms & Conditions

1. Acceptance of Terms

Welcome to Flawless Creations. By accessing or using flawlesscreationsny.com (the "Site"), placing an order, or creating an account, you agree to be bound by these Terms & Conditions. If you do not agree with any part of these terms, please do not use our website.

2. Use of the Website

When using our Site, you agree that you will not:

• Use the Site for any unlawful purpose or in violation of these Terms.
• Attempt to gain unauthorized access to our systems or another user’s account.
• Copy, reproduce, or redistribute any content from the Site without our written permission.
• Interfere with the proper functioning of the Site, including through the introduction of viruses or malicious code.

3. Products & Pricing

We make every effort to display our jewelry accurately, including images, descriptions, and pricing. However, we do not warrant that product descriptions, images, or other content are entirely accurate, complete, or error-free. All prices are listed in USD and are subject to change without notice.

In the event a product is listed at an incorrect price due to a typographical or technical error, we reserve the right to cancel any orders placed for that product.

4. Orders & Payment

By placing an order, you confirm that all information you provide is accurate and complete. We reserve the right to refuse or cancel any order for reasons including, but not limited to, product availability, errors in pricing or product information, or suspected fraudulent activity.

Payments are processed securely through our third-party payment providers. Your order is confirmed only once payment has been successfully authorized.

5. Shipping & Delivery

Estimated delivery times are provided at checkout and are not guaranteed. Flawless Creations is not responsible for delays caused by shipping carriers, customs processing, or other circumstances beyond our reasonable control. Risk of loss and title for products pass to you upon delivery to the shipping carrier.

6. Returns & Exchanges

We want you to love your purchase. Please refer to our returns policy communicated at the time of purchase, or contact our customer service team, for details on eligibility, timelines, and the process for returns or exchanges. Custom or personalized pieces may not be eligible for return.

7. Intellectual Property

All content on this Site — including text, graphics, logos, images, and designs — is the property of Flawless Creations or its content suppliers and is protected by applicable intellectual property laws. You may not use, reproduce, or distribute any content from the Site without our prior written consent.

8. User Accounts

If you create an account with us, you are responsible for maintaining the confidentiality of your login credentials and for all activities that occur under your account. Please notify us immediately of any unauthorized use of your account.

9. Limitation of Liability

To the fullest extent permitted by law, Flawless Creations shall not be liable for any indirect, incidental, special, or consequential damages arising out of or relating to your use of the Site or products purchased through it. Our total liability for any claim shall not exceed the amount you paid for the applicable product.

10. Governing Law

These Terms & Conditions are governed by and construed in accordance with the laws of the State of New York, without regard to its conflict of law principles. Any disputes arising under these Terms shall be resolved in the courts located in New York.

11. Changes to These Terms

We may update these Terms & Conditions from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. Updates will be posted on this page with a revised effective date. Continued use of the Site after changes are posted constitutes your acceptance of the updated Terms.

12. Contact Us

If you have any questions about these Terms & Conditions, please contact us at: